Note: This feature relates to our Journey Management Software (JMS) product

About this feature

Each journey manager comes equipped with a real-time dashboard showcasing all ongoing and historical journeys. The dashboard also showcases some high level, actionable statistics for ongoing journeys.

This feature has a lot of potential for expansion and we’re keen to make it better. If you have ideas to improve it, let us know and we’ll get it done (typically within days).

Usage notes

  • High level numbers. These numbers (escalated, ETA elapsed, < 15 minutes left, in progress) show for ongoing journeys only,

  • View same summary. View the real-time summary screen for the journey (same screen the driver has access to during and at the end of a journey).

  • Manage the journey. If required, you can extend, cancel, or finish the journey on the driver’s behalf.

Using this feature

  1. Head to your Journey Manager overview page.

  2. Hit the “View Journeys” button

Screenshot

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